"When you start your motu device, what does the motu software pop up say?  "

"That usually means that Qlab is not seeing the midi interface properly. In preferences, audio device routing you should have 1 wire from say Patch 1 to the motu device. Sometimes people have had more than 1 wire to a device and it made the device…"

"So you highlight the Cue, open the inspector, click on the level tab (not the trim tab). Do you see the 2 input controls? (circle dials) and the 8 (or more) Output controls?"

"Define what you mean by "Change where the sound comes from".  Do you want a specific cue to be routed to a specific speaker? Describe your sound system set up. BR"